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Workers’ Comp and Employer Solutions

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Phoenix Physical Therapy takes a comprehensive approach to preventing and treating work-related injuries. We believe it is important to partner with employers and payers to understand their processes and needs. We can customize solutions to fit your employee population.Phoenix takes the time to train our clinicians on best practices for managing work-related injuries. We provide our clinicians with expert support to mitigate a myriad of challenges when caring for individuals with work-related injuries. This includes:

Quick Access and Authorization

We work with your employees to get them scheduled within 24-48 hours and manage authorization from the start of care to discharge to minimize unnecessary delays in care that can cause frustration.

Communication

Communication between the employee, employer, and healthcare team is a key component in managing work-related injuries successfully. Phoenix takes this seriously and works to customize communication based on employer preferences as well as communicating key information about the case including but not limited to cancels and no shows, progress notes prior to follow up visits, changes in status, discharge planning, and current work-related functional abilities.

Complexity Assessment

A multi-system assessment is performed to determine if an employee has underlying factors that may increase their risk of a delayed outcome or risk of chronicity/disability. Clinicians use an integrative proactive patient-centric approach to target modifiable risk factors that can include poor sleep hygiene, poor pain management, and psychosocial risk factors to reduce their negative impact.

Job Related and Functional Progression

Employee specific job-related activities and functional skills are assessed and integrated into the care plan from day one at an appropriate level. The goal is to safely progress employees back to their maximum potential after an injury without affecting other functions.

Efficient Care

Care is goal oriented and progressive to assist with a speedy recovery to the highest level of function in the least number of days and visits.

For Injury Prevention, we offer comprehensive employer-based services as well as clinic-based services. These include:

  • Job Analysis – Quantifying the essential physical demands of the job is the base of any injury prevention and management program.
  • Post-Offer Employment Testing – Don’t hire your next WC claim. Test all job candidates to ensure they are physically capable of the job before they start. If your employees are getting musculoskeletal injuries in the first year on the job, or you have high turnover you can cut the cost in half by implementing a quality legally defensible POET program.
  • Ergonomic Programs – We offer industrial and office ergonomic screens and comprehensive assessments depending on your needs. If you have trends for injuries in a specific job or department, an ergonomic assessment may be a good way to identify the root cause and find effective solutions to improve.
  • Early Symptom Intervention – Using OSHA approved first aid treatments, our trained clinicians educate employees on safer work and home behaviors and teach them to perform self-management techniques early before a complaint turns into an injury. These programs often have a 70-80% resolution rate with no ongoing care needs.
  • Job Coaching – Certified Phoenix Injury Prevention Specialists come onsite to assist with implementation of safety and ergonomic protocols for new hires, high risk areas and employees returning from injury to ensure a safe motivated workplace and reduced injuries.

Phoenix Physical Therapy takes pride in our workers’ comp partnerships, and we are dedicated to providing successful outcomes. Please reach out to us today if you would like to consult on customized injury management or prevention solutions for your team.

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Worker’s Comp and Employer Solutions

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Wish I could give more than 5 stars!! They’re absolutely amazing… friendly, easy to schedule and reschedule, the place is clean… I could go on… I’d recommend them to anyone and everyone

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The entire Phoenix Physical Therapy Team is committed to providing our patients with quality physical therapy, occupational therapy and speech therapy in a safe and healthy clinic environment. We continue to follow the guidance provided by the CDC, WHO and public health officials to update you as new information becomes available. Let’s work together to keep each other safe and healthy.

The safety of our patients, communities and team members remains our top priority. We know you have a choice in your care providers and appreciate your commitment to Phoenix and our qualified clinicians.

Here are the actions we have taken to keep our patients, communities and team healthy & safe:

  • Flexible scheduling allows for social distancing
  • Regular cleaning and sanitation of all clinic surfaces
  • Facemasks must be worn by all Phoenix staff and are recommended for all patients
  • Screening questionnaire and temperature checks prior to entering clinics
  • 6 feet of social distancing throughout the clinics

Keeping Our Clinics Safe

Here are some tips on how we can keep each other safe:

  • Handwashing is your best self-defense against the spread of germs. When soap and water are not available and hands are not visibly dirty, use at least a 60% alcohol-based hand sanitizer.
  • Please stay home if you are not feeling well, especially if you have a fever, are coughing or sneezing, or are experiencing shortness of breath. If a patient shows up with symptoms, the clinic team will work with them to reschedule.
  • Be vigilant. If you have traveled to any of the countries where there are outbreaks of the virus, please follow guidance from the CDC website and our Travel Guidelines.

Here are actions we are taking to keep our clinics clean and safe:

  • Equipment will be wiped down after EVERY use with antibacterial wipes/sprays
  • All surfaces that patients or staff may touch including door handles, countertops, seating, pens at sign-in, bathroom and all other common areas will be disinfected regularly
  • Treatment tables will be 6 feet apart
  • Team members will wash their hands often with soap and water for at least 20 seconds, particularly after going to the bathroom, before eating, and after blowing their nose, coughing or sneezin
  • Clinics will have hand sanitizer available at the front desk and in the treatment areas
  • Any Phoenix team members who are ill will be asked to stay home
  • We will maintain social distancing between patients in the clinic
  • Caregivers that are bringing a patient to the clinic should wait in their car or come back when the appointment has ended unless necessary (i.e. minor requiring a guardian or for assistance needs)
  • When possible, we will treat patients in private rooms to increase social distancing
  • Any patients that have underlying health issues (i.e. diabetes, respiratory problems, etc.) will be given the option to be seen during special clinic hours or can opt to be treated in a private room away from other clinicians and patients
  • All patients should be self-screening before entering the clinic. Our PCCs will perform a secondary screening during the check-in process and before patients enter the clinic including a screening questionnaire and temperature check.
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