Always Ready. Always Safe. Learn More About Our Health and Safety Protocols.corona close
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Thank you for choosing Phoenix Physical Therapy for your care. We are excited to be part of your journey and look forward to helping you recover, recharge and rise. Here is some information to help you prepare for your first visit.

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Starting Your Therapy Program

Whether this is your first-time experiencing therapy, or you are a return patient, we want to ensure that you know what to expect. Our team looks forward to welcoming you to our clinic and taking care of you from the moment we connect. We will assist you with all aspects of your care experience from insurance verification to appointment scheduling and billing.

Appointment Preparation

Whether this is your first-time experiencing therapy, or you are a return patient, we want to ensure that you know what to expect. Our team looks forward to welcoming you to our clinic and taking care of you from the moment we connect. We will assist you with all aspects of your care experience from insurance verification to appointment scheduling and billing.

Arrival

We encourage you to arrive 15 minutes prior to your scheduled appointment time to submit your paperwork and provide your insurance information. You can complete the required paperwork in advance and bring it with you to save time.

What should I bring?

You will need to bring the following items for your first appointment:

  • Photo identification* (valid driver’s license, valid state ID, school ID card, or valid passport)
  • Prescription/doctor referral unless using Direct Access
  • Insurance card

What should I wear?

We recommend that you wear comfortable clothing that allows you to move around easily for your appointments. Athletic wear, workout attire and gym shoes will work well.

What can I expect at my first appointment?

You can expect your first visit to last for about 60-minutes. Upon arrival, you will be greeted by our Patient Care Coordinator who will ask to see your photo ID, insurance card and any other paperwork that you brought with you. If you were unable to complete the new patient forms, your PCC will provide those to you at this time to complete prior to meeting with your therapist.

Once you are checked-in for your visit, your therapist will bring you to a private exam room where they will complete a comprehensive evaluation as well as review your medical history, perform diagnostic testing and speak with you to learn more about your condition.

Always Ready. Always Safe.

Your Phoenix Physical Therapy Team is committed to providing you with quality care in a safe and healthy clinic environment. We are Always Ready and our clinics are Always Safe as we continue to follow the guidance provided by the CDC and our local health officials.

We know that therapy is key to helping you return to your normal activities as quickly as possible. The safety of our patients, communities and team members remains our top priority. We know you have a choice in your care providers and appreciate you choosing Phoenix and our qualified clinicians. Here is a snapshot of the actions we have taken to keep everyone healthy & safe:

 

  • Screening Questionnaire
    upon entering clinic
  • Regular cleaning and
    sanitation of all clinic
    surfaces
  • Facemasks are optional
    Prefer your therapist wear a mask? Just ask.
  • Phoenix’s Community-based
    clinics are in out-patient settings
    separate from large health facilities
  • Team members have been encouraged to receive the COVID-19 vaccine and boosters

PATIENT SUCCESS STORIES

Testimonials

I go to the Berwick office and all the staff are wonderful. They treat you like a friend. I would recommend anyone I know to go there.

BERWICK PATIENT

The doctor and assistants are very professional. They show a lot of concern for the injury and recovery. I feel so much better after my visits, they are amazing!

BLOOMSBURG PATIENT

The best place to receive your therapy! Caring and knowledgeable staff. Very comfortable atmosphere.

ST. MARYS PATIENT

I just finished my therapy at Phoenix Therapy. I can’t say enough about Dan and Karen they helped me so much with respect and just what I needed to get back on my feet after knee surgery. I would recommend them for any type of therapy. Thanks Dan & Karen for your help for me.

ELVERSON PATIENT

Both my husband and my daughter have benefited greatly from the awesome care, positive environment, and overall professionalism at Phoenix Physical Therapy in Scott Twp. We give them 5 stars!

SCOTT TOWNSHIP PATIENT

Phoenix Physical Therapy is the reason I am able to use my shoulder again comfortably. The staff is friendly, helpful and committed to your well being. Physical therapy is hard, your weak spots are targeted. They are however there to ensure you will be made wholesome again

STATE COLLEGE PATIENT

Great personable associates, great rehab techniques, amazing results.

TROOPER PATIENT

Wish I could give more than 5 stars!! They’re absolutely amazing… friendly, easy to schedule and reschedule, the place is clean… I could go on… I’d recommend them to anyone and everyone

CLEARFIELD PATIENT